How organisations can use resilience training to bounce back from workplace stress

How can businesses use resilience to bounce back from workplace stress

With the economy bouncing back quickly post-pandemic how will businesses and individual do the same thing? The question for HR directors and small business owners is how do we prepare our teams for the demanding growth period after the difficulties and the dramatic and life-changing events of the last year?

Resilience is a skill that can be cultivated and enhanced through practice. It is a skill that will assist both individual personal development, as well the organisation ability to thrive post-pandemic. Organisations investing in their teams after this extraordinary year will find that they are able to bounce back quickly and flourish. This article will outline what is resilience training, and how it can improve productivity and reduce stress in your organisation and improve key personal skills of team members.

What is Resilience Training?

Whilst wellbeing programmes raise awareness around an employees techniques and behaviour around stress avoidance; resilience training is proactive training to prevent stress before it becomes a debilitating issue for the individual and reduce productivity for organisations.

Resilience is a way to look to the future to avoid mental ill-health and prevent stress before it becomes overwhelming, chromic or habitual.

Wellbeing awareness training offer suggestions that may work for the individual. It offers a number of solutions that can be adapted for the individual to try. Some wellbeing techniques will be relevant whilst others are not.

Resilience training, on the other hand, is a ‘future think’ on stress and is based on developing the individuals own adaptive skills to stress.

Resilience cultivates self-awareness, which develops skills so that the individual can adapt, be flexible and that allows the individual to seek out what they know works for them. The ability to discern what is favourable and an optimal way to recharge, refocus and reboot.

Emma Gallimore Solicitor

Adele’s Resilience training – wellbeing in law event was brilliant. I’ve been to a lot of similar sessions and they tend to say the same thing. Adele gave really helpful practical advice that stood out to me

Emma Gallimore Solicitor Police and Prison Law DWF

Resilience Training is about changing the way individuals perceive an issue and look for the goals and positive learning outcomes from events that are unavailable in life. In organisations that I work with, the L&D and HR teams and I work hard to affect a ‘behavioural change’ for individuals and their teams that lasts.

Resilience is a concept built upon the coaching practice that everyone has the solution to their issues. They are trainings that are based on an individual’s emotional agility and the ability to change and adapt to difficult circumstances.

Ultimately resilience skills can be learnt, and built upon throughout an individuals lifetime. Resilience will cultivate a lifelong interest in personal self-development that comes from a sense of curiosity which allows team players to flourish and quickly adapt from setbacks.

Resilience training is the ability to bounce back and offers individuals an investment in self-development whilst offering the organisation a better ROI in terms of team involvement, time and sustainable change.

With the increased recognition that a younger, more agile workforce is looking to their employer for great direction, self-improvement and upskilling then resilience training is a great move for retaining, invested key performers in your organisation.

The Resilience Training that I offer works well in an organisation that already has the beginning of a coaching culture in place, with an open structure where every team member has the opportunity to offer ideas and creative solutions to their workplace issues without fear of judgement. This culture is built upon

Resilient individuals create stronger teams, which in turn creates an agile organisation that can adapt to industry pressure and economic fluctuations.

Adele Stickland resilience trainer

I appreciate that bouncing back after this difficult time is difficult and other businesses I have worked with acknowledge that gaining strong momentum after the last eighteen months will require a higher level of resiliency and positivity.

It will require endurance to create a strong wellbeing focus that will ensure a long term resilient workforce, especially with the predicted economic growth post-pandemic. You might be struggling with this within your organisation and that is understandable, I can help if you’d like to jump on a call and just discuss what’s going on over within your business at the moment and what you are currently focusing on – and see if I can add any insights for you into the wider market experiencing this situation.

If you’d like to find out more simply book a quick 15min call to see if we are a good match and I can help click here to book a time that is convenient book a call: Adele Stickland or simply email me directly Adele Stickland 

What is team resilience?

Team resilience uses a personalised approach that can be taught in a group team setting. Team Resilience Training uses a bespoke platform that creates the environment for team members and team leaders to develop their own personal and individual response to workplace stress. Helping team members to find their best solution that works for them takes a blend of resilience and coaching training.

With team resilience, the entire organisation is on board with the training. The team leaders and customer-facing colleagues have an agreed vision and create a bespoke solution that works for your organisation.

Team resilience is broken down into small coaching groups of between 12 and 15, multiples of 3; so that all team members are taught how to listen effectively, develop rapport, openness and creative ways forward that make the team members feel valued, heard and respected.

Why is Resilience Training vital for organisations?

Resilence training offers high-level engagement from employees. When key team players recognize that their own values are shared by the organisation that they work with then commitment is much higher.

Once these personal and organisational values and missions align; engagement is guaranteed. Ensuring that key performers not only do their best work but also evolve as team managers and build a stronger, more resilient organisation.

A large part of the employee purpose includes personal development and training.

Resilience training is the personal development that includes leaderships skills that involve self-awareness, self-motivation and greater self-esteem. Key performers that harness these skills offer organisations agility in a fast-moving workplace. As the Covid pandemic illustrated, organisational agility and drawing on the resilience skills of their team leaders is essential to not just simply survive but to thrive.

“Adele’s training on mental resilience for Saunderson House was slick and inciteful, whilst also being extremely helpful. I was particularly impressed that she took the time to follow up immediately on some feedback that I had given with an invite to a personal discussion, which was also very useful. Not only does Adele clearly ‘know her stuff’ but she also cares and is very authentic. I would be very happy to recommend her services”

Chris Noble Director at Saunderson House

What does Resilience Training look like?

Resilience training – like wellbeing training – can be simply raising the awareness of a problem and looking at the solutions that employees can take. If stress and the concern of longer-term issues like burnout, teaching strategies that will avoid this are incredibly valuable.

However when considering the wider value and in a learning and development setting we know as trainers that ‘teaching’ whilst great at raising awareness doesn’t normally ‘stick’ with employees in the longer term.

Research shows that training and in particular Resilience Training which improves mental agility has a greater impact on the individual and is retained if the employee can experience the training. Simply put this is how the L&D and HR teams and I work together to create a longer-term ‘behavioural change’ within teams.

If we are to consider the training recall scores, we can easily identify that the recall on a long term basis which creates a better ROI for organisations – is far greater when attendees experience the value of the training.

Training recall scores after training


Recall after 3 weeks    70%                 72%                                         85%

Recall after 3 months 10%                 32%                                         65%

Team resilience in the workplace
Team Resilience

If you’d like to find out more simply book a quick 15min call to see if we are a good match and I can help click here to book a time that is convenient book a call: Adele Stickland or simply email me directly Adele Stickland 

Resilience training is inherently about change and effective change requires experiencing how this will work for the individual. Personalised individual coaching sessions can be highly effective in allowing team members to experience this. As can team coaching within an organisation.

The advantage of team resilience is that employees have a greater understanding of each other within the working environment so that they are able to resolve disputes quickly and also find creative solutions to work issues and overcome obstacles as a team that understand one another. The team is on board with the solution and understand the value of work and team collaboration.

A monthly focus on resilience has a greater effect on both raising awareness and I offer a number of solutions to these issues. If you are interested in reading more about the training that I offer this article will be helpful Wellbeing Training that will reduce burnout

“Adele’s trainings were not just engaging, but also hugely relevant to the real issues we all deal with on a daily basis – perhaps now more than ever. It is very easy to ‘talk the talk’ when it comes to wellbeing, but Adele showed us practical ways in which we can all develop our self-awareness while striving towards greater authenticity and better mental health. All delivered with enthusiasm, fun and generosity of spirit”

Robert Nobes Openwork Financial Services
Work Related Stress and improved resilience
Resilience Training in Organisations

How can my Resilience Training help your organisation?

A resilience programme is ongoing, proactive training that aims to individualise a coaching mindset so that the individual can recognise their own behaviours become self-aware, self-motivated and believe in their own potential that has the ability to solve this problem.

Two factors are prerequisites for this to happen:

  • The first is a culture of safety and trust which creates both individual and team resilience.
  • The second prerequisite is having onboard senior leadership teams where the personalised coaching can be of value.

When these two parameters align then organisational resilience is inevitable.

If you would like to learn more about putting together A Helpful Resilience Guide for HR Managers and Company Directors this article will help

What is the difference between wellness and resilience training?

Mental wellness programmes will look after employees well-being; by drawing attention to the changes that they can make in their own lives whilst at work and at home. It will include training around the individual’s wellbeing that include sleep, nutrition, movement, anxiety, improved mental health, recognising the signs of burnout etc.

Resilience training is the ability to improve on those mental wellbeing skills, deepen them and become more aware of behaviours and increase ‘mental agility.’ Resilience is coaching and life skills that managers and the new wave of the workforce are looking to improve so that they can become the best version of themselves, as a person both at home and at work. Serving the individual in this way with training that optimises their resilience. It also develops life skills that they can use for life. In addition, it benefits the organisation so that they keep and retaining self-motivated, creative individuals that work with the organisation to find the best solution to workplace issues.


Next steps:

To move your resilience training forward, the next step is to book a call with me, Adele Stickland and together we can discover what stage your organisation is currently at, and how you can best implement the most proactive strategy that will serve your employees.

Workplace resilience training
Picture of Adele Stickland

Adele Stickland

Business Psychologist & ICF Accredited Coach | Expert in Team Dynamics & Communication Working with organisations to improve team dynamics and psychological safety by creating collaborative & productive teams. An MSc in organisational psychology and awards in education and training enable me to combine evidence-based approaches & tools to support individuals and groups in professional & personal development #Highperformanceteams #Millennialworkforce #Leadershipdevelopment #Employeeretentionstrategies #Millennialjobhopping #Managingmillennials #Teamengagement #Workforcemobility #Professionalgrowthandmentoring #Organisationalculturemillennials

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